I created a request at one rate, but the amount came in a different way. Why?
Exchange directions where you send or receive cryptocurrencies have different exchange conditions.
The exchange rate is only finalized at the moment funds are credited to our account and will be recalculated at the market rate at the time of receipt, regardless of any rate changes.
We accept payments to exchange wallets. The exchange sets the required number of blocks for payment confirmation and subsequent crediting of coins to the wallet. If you have any further questions, please contact our support team through the online chat on the website (icon in the bottom right corner) or via email at [email protected].
The exchange rate is only finalized at the moment funds are credited to our account and will be recalculated at the market rate at the time of receipt, regardless of any rate changes.
We accept payments to exchange wallets. The exchange sets the required number of blocks for payment confirmation and subsequent crediting of coins to the wallet. If you have any further questions, please contact our support team through the online chat on the website (icon in the bottom right corner) or via email at [email protected].